Skip to main content
How to Prepare for your Online Doctor Visit
January 1, 2022 at 5:00 AM
online doctor visit my telebenefit

With the recent increase in Covid cases, a lot of people prefer to connect with their doctors via online virtual visits. But if you’re new to online doctor appointments, you may have some questions about what to expect. Luckily, with a little preparation, you can have a great experience connecting with your doctor virtually. You may even prefer an online doctor visit to an in-person one!

Whether it’s your first time or your fifteenth time attending a virtual appointment, here’s everything you need to prepare for your online doctor visit.

Write down any questions you have ahead of time

You may need to connect with a doctor regarding one acute issue, or you may have several questions for them. Take some time before your online doctor’s visit starts to write down any questions you may have, as well as what you’d like to address during your appointment. This will ensure you don’t forget any important discussion points during your visit.

Make sure your browser is updated

There are several different browsers out there, and some of them work well with many websites, while others can only provide limited performance with newer websites. Google Chrome or Mozilla Firefox are the best browsers to use for a video visit with your doctor. Check to make sure your browser is up to date so that you don’t have any issues connecting to your virtual appointment room.

Check your internet connection

There’s nothing worse than being in the middle of a video call and having the call stall or drop out completely. Before you start your virtual doctor’s appointment, check your internet connection to ensure it’s performing at its best. Check both the upload and download speeds. If you notice any lag, contact your internet service provider for guidance on how to improve your connection.

Make sure your video and audio components work

Some computers easily connect their visual and audio components to a browser, while others have some difficulty. Once again, use one of the browsers mentioned above, and make sure that you have access to a video camera and an audio source. If your laptop or desktop doesn’t have a camera, you can always order a small webcam online. You can also likely use your smartphone to connect to your appointment.

Even though we all wish the pandemic was over, it has given us many silver linings. Whether it’s working remotely or connecting with your doctor through an online session, one thing is for sure: virtual visits are here to stay. And here at My TeleBenefit, we want to ensure all of our clients have what they need to maintain their health successfully.

We work with various doctor’s offices, vet offices and patients alike to provide ongoing customer support. And our top priority is to ensure our telehealth services are straightforward and helpful.

If you’re curious about our telehealth services or want to learn more about online doctor visits, contact us today! We’d be happy to answer any questions you may have.